Terms of Service

Last updated: 23 May 2025

These Terms of Service ("Terms") govern your use of the True Linear Construction website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

About True Linear Construction

True Linear Construction is a construction company based in London, England, specializing in residential building services including home extensions, loft conversions, kitchen and bathroom renovations, and full refurbishments.

Website Use

Permitted Use

You may use our website for:

• Viewing information about our services
• Requesting quotes and consultations
• Contacting us for legitimate business purposes
• Accessing resources and project galleries

Prohibited Use

You may not use our website to:

• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Use automated systems to scrape or harvest data
• Interfere with the website's functionality

Construction Services

Quotes and Estimates

• All quotes are estimates based on information provided
• Final costs may vary based on site conditions and project changes
• Quotes are valid for 30 days unless otherwise specified
• Additional work outside the original scope will be quoted separately

Project Agreements

• All projects require a signed contract before work begins
• Payment schedules will be outlined in project agreements
• Changes to project scope must be agreed in writing
• We reserve the right to refuse projects at our discretion

Warranties and Guarantees

• We provide warranties on our workmanship as specified in contracts
• Material warranties are provided by manufacturers
• Warranty claims must be reported promptly
• Normal wear and tear is not covered under warranties

Intellectual Property

All content on our website, including text, images, logos, and designs, is owned by True Linear Construction or our licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without written permission.

Limitation of Liability

To the fullest extent permitted by law:

• We provide our website and services "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for our services
• We are not responsible for third-party content or services

Insurance and Licensing

True Linear Construction maintains appropriate insurance coverage and operates in compliance with all applicable building regulations and licensing requirements in England.

Dispute Resolution

In the event of any disputes:

• We encourage direct communication to resolve issues
• Formal complaints should be submitted in writing
• We will respond to complaints within 14 days
• Unresolved disputes may be subject to mediation or arbitration

Health and Safety

We are committed to maintaining the highest health and safety standards on all projects. We comply with all relevant health and safety regulations and expect cooperation from clients and their representatives.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of any changes.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.